Elisabeth Balachova | 4/21/2025
Try explaining to a neighbor why their drafty attic doesn’t qualify for help.
Or why they received just enough funding to insulate their attic– but now have to wait an entire year to finish the entire house.
Or why, despite struggling to pay their utility bills, they don’t qualify as “low-income” under the state’s rules.
We have those conversations every day at Mid-Hudson Energy Transition (MHET). And while we’re grateful for programs like NYSERDA’s EmPower+, which has unlocked life-changing funding for families across the region, we also know that good intentions don’t always translate to accessible systems. The reality on the ground is complicated. And so is getting an old house ready for a climate-resilient future.
Let’s rewind a little bit.
Through our Home Upgrade Grants (HUG) program, we help low- and moderate-income homeowners access energy efficiency upgrades such as insulation, air sealing, and water heater replacements. Our goal is to make Kingston homes healthier, safer, and more affordable to heat and cool. One of the most powerful tools we use is NYSERDA’s EmPower+ program. When it works, it really works: We’ve seen households unlock up to $20,000 in improvements over multiple phases of work.
But many homes in Kingston and the Hudson Valley are older than the programs designed to upgrade them. They need multiple rounds of support – and many homeowners fall into a gray area where they earn too much to qualify for “low-income” tiers, but not enough to cover the out-of-pocket costs of energy improvements. These “moderate-income” families currently receive just $5,000 in EmPower+ incentives. That might cover a portion of the attic insulation but not the basement, the air sealing, or the critical repairs needed before weatherization work can even begin.
To bridge that gap, MHET has been stepping in with flexible funding from other sources. But we’re a small nonprofit. And for every household we help, there are more waiting for answers in their drafty homes.
A recent change to EmPower+ added a new barrier: a one-year waiting period before a household can reapply for additional funding. That means someone who completes phase one of their upgrades now has to wait a full year to continue the work. Even if their home is still losing heat, wasting energy, or failing to meet the standards required for heat pump installation.
And here’s the catch: New York State has set an ambitious goal of 2 million heat pump installations by 2030. What they don’t tell you, is that you can’t install a heat pump in a leaky house. The building envelope needs to be sealed first, but all the red tape surrounding these programs prevents homeowners from moving forward and electrifying their homes.

We can’t ignore the mismatch between how programs are structured and how real people live. At MHET, our job is to make the system work better for those who need it most. Not by reinventing it, but by connecting the dots.
That’s what we do best:
→ We help homeowners navigate a maze of paperwork and policy.
→ We coordinate with contractors and state agencies.
→ We advocate quietly (and sometimes loudly) for practical fixes to flawed systems.
→ And when necessary, we fund the gap ourselves.

Behind every application is a person. Behind every leaky attic is a story. And behind every program is an opportunity to do better.
So if you’re a homeowner wondering how to start, or have already hit a roadblock, we’re here to help. Schedule an appointment with our team and let’s figure it out together.
And if you believe that no one should have to choose between heat and groceries, or between eligibility and equity, donate to MHET. Your support helps us do what bureaucracy can’t: meet people where they are.
Let’s keep pushing for programs that reflect real life. And in the meantime, let’s keep showing up for each other.